United Airlines

  • Coffee spill sparks hijack panic

    An accidental coffee spill was behind a hijacking alert that caused a Frankfurt-bound United Airlines flight to make an unscheduled stop in Canada. One of the the three crew members in the cockpit spilled a drink onto radio equipment when the plane encountered light turbulence – and as most...
  • ‘United Breaks Guitars’ – a lesson in public relations disasters

    Dave Carroll, a riled Canadian musician accused United Airlines of breaking his prized guitar and decided to take his revenge via youtube. The talented musician wrote a song that has become an internet hit and a public relations disaster for the airline. The title of the song is a marketing nightmare for a start....